Team Access

Team access is available on the Dive Professional and Dive Center plans. It lets you grant premium DiveToolbox access to your students, instructors, or staff members. Instead of each person purchasing their own subscription, you send them an access code from your account.

Access types

There are two types of access codes you can grant:

• Student access: A monthly quota that resets each billing cycle. The number of student codes available depends on your plan. When your billing period renews, used student slots are freed up for new invitations.
• Instructor access: Permanent access that does not reset. Once granted, an instructor code remains active as long as your subscription is active. The number of instructor slots is limited by your plan.

Granting access

To invite someone to your team:

1. Enter the recipient's email address
2. Choose the access type (student or instructor)
3. Click Send

The recipient receives an email with instructions to claim their access code. They can use it on an existing DiveToolbox account or create a new one during the process.

Team access card showing the list of granted access codes with their status. account-team-overview-light.png / account-team-overview-dark.png

Grant access form with email field and access type selector. account-team-grant-light.png / account-team-grant-dark.png

Managing access codes

Once you have sent invitations, you can track and manage each code:

• Status tracking: Each code shows one of the following statuses:
  • Claimed: The recipient has activated their access
  • Pending: The invitation has been sent but not yet claimed
  • Expired: The invitation was not claimed in time
  • Revoked: You cancelled the access code

Access codes with status indicators (Claimed, Pending, Expired, Revoked). account-team-status-light.png / account-team-status-dark.png

• Edit email: Update the recipient's email address before the code is claimed
• Resend invitation: Re-send the invite email if someone didn't receive it
• Revoke access: Cancel an unclaimed code or remove someone's active access

Quotas

Your plan determines the maximum number of student and instructor codes you can grant:

• Student codes reset monthly with your billing cycle. If you granted 10 student codes this month and your plan allows 10, you'll have 10 new slots available when the next billing period starts.
• Instructor codes are permanent and do not reset. Once all your instructor slots are filled, you cannot grant more unless you revoke an existing one or purchase additional slots.

Purchasing additional accesses

If you need more instructor slots than your plan includes, you can purchase additional instructor accesses. These are billed separately from your subscription and remain active as long as your subscription is active.

tip

Review your team access list regularly. Revoking codes from inactive members frees up slots for new team members.